Shipping Information
Reliable shipping support for Marathon motors, replacement motors, and industrial motor products. We help ensure your order is processed, packaged, and delivered with care.
Contact Shipping Support →Reliable Shipping for Industrial Motors
At Marathon Motors, we understand that industrial motors are critical to keeping your facility, equipment, and operations running. Our team works to process orders accurately and prepare shipments carefully so your products arrive safely.
Shipping methods and delivery times may vary based on product availability, motor size, order weight, destination, warehouse location, and carrier service.
Order Processing
Most orders are reviewed and processed during normal business hours, Monday through Friday. Orders placed after hours, on weekends, or on holidays begin processing the next business day.
Shipping Methods
Orders may ship by ground, expedited service, freight carrier, or manufacturer direct shipment, depending on the product size, weight, destination, and availability.
Freight Shipments
Large or heavy motors may require LTL freight shipping. Freight deliveries may arrive by truck carrier and could require a loading dock, forklift, or liftgate service.
Delivery Support
If you have questions about tracking, freight delivery, expedited shipping, or special handling, our support team is ready to help.
Shipping Options
We select shipping options based on the type of product being ordered. Smaller components may qualify for standard parcel shipping, while larger industrial motors may require freight service.
- Ground shipping for eligible products
- Expedited shipping when available
- Freight/LTL shipping for larger motors
- Manufacturer direct shipment when applicable
- Tracking information when provided by the carrier
How Our Shipping Process Works
From order review to delivery support, our process is designed to help move industrial motor products as efficiently and safely as possible.
Order Review
We review product details, availability, shipping requirements, and destination information.
Processing
Your order is prepared for shipment based on product size, weight, and warehouse availability.
Carrier Pickup
The shipment is transferred to the appropriate parcel, freight, or manufacturer carrier.
Delivery
Your order is delivered to the shipping address provided during checkout.
Inspect Freight Deliveries Before Signing
For freight shipments, please inspect the shipment carefully before signing the delivery receipt. If visible damage is present, note the damage on the carrier paperwork, take clear photos, keep all packaging materials, and contact our support team as soon as possible.
Shipping Damage
If your order arrives damaged, notify us immediately with your order number, photos of the packaging, photos of the product, and a description of the issue. This helps us assist with the carrier claim process.
Delivery Estimates
Delivery dates are estimates and may change due to carrier delays, weather, product availability, warehouse processing, or freight scheduling. Guaranteed delivery is only available when specifically confirmed.
Shipping Restrictions
Some products may have restrictions due to size, weight, manufacturer requirements, destination, or carrier limitations. Our team will contact you if additional information is needed.
Special Handling
Certain motors may require special packaging, liftgate service, dock delivery, or freight coordination. Please contact us before ordering if your delivery location has special requirements.
Need Help With Shipping?
Our team can assist with shipping questions, freight delivery options, tracking information, and expedited order requests when available.